About Pinnacle Shield Insurance
Founded in 1985, Pinnacle Shield Insurance has been a trusted name in personal and family insurance for over four decades. What started as a small office in Hartford, Connecticut has grown into a nationwide provider serving customers in all 50 states. Our mission has always been simple: to make dependable insurance coverage accessible, affordable, and easy to understand.
At Pinnacle Shield, we believe that insurance should be transparent and customer-focused. That’s why we offer flexible coverage options for auto, home, and life insurance backed by responsive support and straightforward pricing. Our team of licensed professionals works hard to help individuals and families find protection that fits their needs without unnecessary complexity.
Over the years, we’ve helped protect millions of policyholders and built a reputation for reliability, integrity, and service. Headquartered in Hartford, CT, Pinnacle Shield continues to combine decades of experience with modern technology to deliver fast quotes, efficient claims support, and peace of mind for customers across the country.
Meet Our Executive Team
Experienced leaders dedicated to protecting families and building trust nationwide.
Emma Carter
Chief Executive Officer
Emma has led Pinnacle Shield for over a decade, guiding the company’s growth while keeping customer trust and service at the center of every decision.
Ethan Parker
Chief Operating Officer
Ethan oversees day-to-day operations and works to ensure that every quote, policy, and claim process is efficient, transparent, and customer-friendly.
Hannah Brooks
Chief Financial Officer
Hannah manages Pinnacle Shield’s financial strategy and helps keep coverage plans competitively priced while supporting long-term stability and growth.
Daniel Bennet
Chief Claims Officer
Daniel leads the claims team with a focus on fast resolutions, compassionate service, and a smooth experience during some of life’s most difficult moments.
Our Core Values
Integrity
We believe in honest communication, transparent pricing, and doing right by every customer.
Innovation
We use modern tools and smart solutions to make insurance faster, easier, and more accessible.
Protection
Our mission is to provide dependable coverage that helps families feel secure and prepared.
Service
We are committed to responsive support and real human help whenever our customers need us.